Refund and Cancellation Policy
This policy explains how subscriptions, cancellations and refunds work on QR Barcode Studio. It is part of our Terms of Service.
Subscriptions
- Paid plans (Logo QR and Brand QR) are billed in advance, monthly or yearly. The price, and any tax, is shown at checkout before you pay.
- Payments are processed by Stripe. Stripe may act as the reseller and merchant of record for your purchase, in which case the charge on your statement and your receipt come from Stripe on our behalf. Your statement shows QR BARCODE STUDIO.
- Subscriptions renew automatically until you cancel. We tell you in advance about any price change.
How to cancel
- Sign in and click Manage plan.
- Choose Cancel subscription and confirm.
Cancellation stops the next renewal. You keep your paid features until the end of the period you already paid for. Codes you downloaded keep working forever, even after cancelling.
Refunds
Paid features are digital services that start immediately after payment. All payments are final and non-refundable, including partial billing periods, unused time, downgrades and features you did not use.
This does not limit any refund you are entitled to by law. If you believe the law gives you a right to a refund, for example because you were charged in error, email support@qrbarcodestudio.com with your account email and the date of the charge. We review every request.
EU, UK and other withdrawal rights
At checkout you request immediate access to paid features and acknowledge that, once the service has started, you lose any statutory right of withdrawal, to the extent the law allows.
Billing problems
If you see a charge you do not recognise, contact us before contacting your bank; we can usually explain or fix it quickly. Filing a chargeback for a valid charge cancels the subscription and may suspend the account.